Healthee’s benefits and care navigation platform empowers employees and employers to make the most of their health benefits. Healthee utilizes AI to provide fast and accurate guidance on health plans, providers, costs, and more. At the heart of Healthee's platform is Zoe, a virtual healthcare assistant designed to streamline benefits navigation for employees and stakeholders. This saves HR leaders hours every week on employee assistance and empowers insurance brokers to deliver personalized experiences with tailored insurance recommendations.
To provide personalized healthcare guidance through their AI assistant, Healthee needed secure access to employee benefits data from their customers' HRIS systems. They needed effortless employee, benefits and dependents data sync.
The team initially managed benefits data through manual uploads and custom integrations for a few select HRIS platforms. However, as their client base expanded to include organizations with diverse HR systems, this approach became increasingly unsustainable. Creating integration for each new HRIS took 2+ months, severely impacting their TTV (Time to Value).
The integration requirements were clear:
Before partnering with Bindbee, Healthee’s integration landscape had many challenges:
Custom-built integrations: Their development team built integrations for a few of the popular HRIS platforms, but each integration required significant engineering resources and ongoing maintenance. These projects typically stretched up to 2 months, with significant development resources tied up in customization rather than product innovation.
The scale of business: As their client base grew, more and more HR systems needed to be connected, and this was a huge technical burden for their engineering team.
Healthee found their solution in Bindbee's Unified API, which allowed them to connect to 50+ HRIS systems through a single API, eliminating the need to build integrations in-house, and focus on delivering superior healthcare guidance through their AI platform.
Access to Multiple HRIS Systems: Bindbee provided Healthee with a single API connection that enabled seamless access to employee and benefits data across numerous HRIS platforms. This eliminated the need to develop and maintain individual integrations for each system.
Real-Time Data Access: Continuous API-based access ensures their AI recommendations are based on the most current information available, significantly improving the accuracy of their product.
Robust Support: Bindbee's dedicated support team quickly resolved any integration issues, ensuring minimal disruption to Healthee's services and a positive experience for their end users. Additionally, when our data models needed customization for their specific use cases, we provided active support in implementing those changes.
The partnership with Bindbee enabled Healthee to refocus its engineering resources on enhancing its core AI technology rather than managing integrations. Through consistent, real-time access to accurate benefits data, Healthee strengthened its product foundation and accelerated market growth.
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